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Job: European Account Co-ordinator - 1 Year Fixed Term Contract (Maternity Cover)

Active since 01-08-2018 Job category Sales - Office Staff / Telesale...
Location Midsomer Norton Level Entry level/Graduate
Educational level GCSE / A-Level / Highscho... Employment type Fixed term contract
Hours 37 Salary £Competitive
European Account Co-ordinator - 1 Year Fixed Contract            (Maternity Cover)

Supporting our UK customers, customer service team and sales force. Accurately process all tasks within the customer services department in order to assist in the current and future development of the company. Ideally should have both oral and written Spanish skills to assist with other members of the team.

To offer and supply our customers with a total package of quality products and a standard of service which is sometimes difficult to meet. Our long-standing experience and expertise in this industry together with a highly professional and motivated team providing a high level of customer service.

Key Responsibilities and Accountabilities
  • Ensure all duties are carried out in an organised and timely manner.
  • Provide any reports as required, satisfying both internal and external requests.
  • Contribute the achievements of departmental goals and targets.
  • Work with your colleagues to ensure that suitable coverage within the team is maintained and ensuring telephone coverage is maintained
  • Management of customer product information requests.
  • Provide order processing support for our buying and marketing department.
  • Manage from receipt all orders and queries from both external and internal customers.
  • Arranging shipping and dispatch.
  • Process and resolve customer’s queries.
  • Support and assist the team as necessary.
Essential Requirements
  • Experience of working in an administrative role.
  • Computer literate. Familiarity with MS office and the ability to adapt to the use of our own computer system.
  • Accurate keyboard skills.
  • Professional telephone manner with excellent communication skills.
  • A team player with good organisational skills.
  • Willing to learn and help with tasks across the department.
  • Mature, committed and focussed approach.
  • Flexible approach.
  • Customer Services/Sales Office experience
What we offer
  • £ Competitive Salary
  • Monday to Friday, 37.5 hours per week
  • 6.6 weeks’ paid holiday per year
  • Income Protection
  • Company Pension Scheme
  • Free Life Assurance
  • Generous Staff Discount on Quality Clothing
About the Company

Williamson-Dickie Manufacturing Company is part of VF Corporation, a Plc and global leader in branded lifestyle apparel, footwear and accessories, with authentic brands such as:

North Face

Please click the Apply button on this page to submit your application online.

Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.

More information
This listing is a full-time job

Job category Sales - Office Staff / Telesales / Call Centre
Industry / Industries Retail / Wholesale
Region South West

Contact information

Name Donna Holley