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Job: Customer Services - European Account Co-ordinator

Active since 14-02-2018 Job category Sales - Office Staff / Telesale...
Location Midsomer Norton Level Entry level / Graduate
Educational level GCSE / A-Level / Highscho... Employment type Fixed term contract
Hours 37 Salary £Competitive
Customer Services - European Account Coordinator 
(12 months Maternity Cover)

To support our UK customers, customer service team and sales force.  Accuractely processing all tasks within the customer service department in order to assist in the current and future development of the Company.
The suitable candidate would ideally have both oral and written Spanish skills to assist other menbers of the team.

Key Roles and Accountabilities
  • Ensure all duties are carried out in an organised and timely manner
  • Provide any reports as required, satisfying both internal and external requests
  • Contribute to the achievements of departmental goals and targets
  • Work with your colleagues to ensure there is suitable coverage within the team iand ensuring telephone coverage is maintained
  • Management of customer product information requests
  • Provide order processing support for our buying and marketing department
  • Manage, from receipt, all orders and queries from both internal and external customers
  • Arranging shipping and dispatch
  • Process and resolve customer queries
  • Support and assist the team as necessary
Essential Requirements
  • Experience of working in an administrative role
  • Working knowledge of MS Office and the ability to adapt to the use of our own computer system
  • Accurate keyboard skills
  • Professional telephone manner and excellent communication skills
  • Excellent organisational skills
  • Mature, commited and focused approach
  • Customer Service/Sales Office experience
  • Oral/Written Spanish
What we offer

£ Competitive Salary
Monday to Friday, 37.5 hours per week
6.6 weeks’ paid holiday per year
Income Protection
Company Pension Scheme
Free Life Assurance
Generous Staff Discount on Quality Clothing

About the Company

Williamson-Dickie Manufacturing Company is part of VF Corporation, a Plc and global leader in branded lifestyle apparel, footwear and accessories, with authentic brands such as:
North Face

Please click the Apply button on this page to submit your application online.

Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.

More information
This listing is a full-time job

Job category Sales - Office Staff / Telesales / Call Centre
Industry / Industries Retail / Wholesale
Region South West

Contact information

Name Donna Holley